ORDER INFO

Special, Custom & or Special Priced Orders
Occasionally we offer custom adjustments on existing inventory. These items are NOT eligible for layaway and special orders must be partially paid in advance. If an adjustment needs to be made on an item put on layaway it will be completed once the item is paid in full. Special orders and jewelry that has been customized upon customer request is NOT eligible for returns, credits or refunds. If you are granted special discounted pricing for multiple items and ask for a refund on one of those items the other items in the order will be charged at FULL PRICE for the return request to be completed. NO EXCEPTIONS please. 

Layaway
Jewelry by WendyLea is proud to offer layaway plans. It’s really easy! To place your selections on layaway contact Bob at (805)340-9118 or Wendy at (805)407-8555 with your order. 

Your preferred credit card information will be taken so automatic monthly layaway payments can be charged to your account on preset dates for payment amounts per the terms of the layaway agreement. You can even include Sale Items in your layaway plan. You choose the amount to be charged monthly and when the jewelry is paid off, it will be sent via US parcel post, first class within 2 business days.

If you wish to pay off your layaway early NO PROBLEM. Just let us know and we’ll charge your remaining balance and ship your purchases. 

Item Descriptions

Jewelry by WendyLea makes every effort to describe each item as accurately as possible. Please let us know if you think you have found a discrepancy BEFORE you purchase the item so that we may try to find answers for you. We’re always happy to work with you. Slight inaccuracies & typos in descriptions will NOT constitute an automatic refund. 

Security Policy
Jewelry by WendyLea is committed to taking reasonable steps to ensure the security of your information. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. 

Jewelry by WendyLea does NOT resell, rent, loan or otherwise provide your personal or account information to other companies for any purpose.

Custom Orders: Not finding the right piece? Want to gift wrap your order? Call us and together we’ll work out the perfect piece for you. Bob at (805)340-9118 or Wendy at (805)407-8555.

Shipping: All of our pieces are hand-made, this means that orders can take up to 10 days to ship (most are shipped within 24 hours). If we can’t ship your item within 4 days we will notify you via e-mail with an estimated delivery. If your order is time sensitive please call us (Bob at (805)340-9118 or Wendy at (805)407-8555) to expedite your order.